Customer EXPERIENCES

Life Floor is trusted by aquatic professionals worldwide as a safety surface that makes a lasting, positive impact on both guest and staff experience. Explore some of our top customers testimonials below.


It’s been amazing. You can see that guest appreciate it when you see them staying inside the play area for prolonged periods of time, especially when they are sitting in the pool and playing with their kids. The “softness” of the flooring is very inviting and has really allowed families to stay together and enjoy the entire area as one. Kids can run through the area without worry of slipping and tripping and really be more interactive with all the elements and each other.
— Aquaventures Waterpark, Atlantis The Palm, Dubai

From a guest’s use standpoint, people really like the way it looks, and the way it feels. We cater especially to families with young children and the flooring is very beneficial to the young ones who crawl on it. It’s a state of the art flooring system that exceeds guests’ expectations in terms of look, feel and fun.
— Lake George RV Park, Lake George, NY

We definitely noticed a major decrease in our reports: we hardly have any slip and falls on the flooring or reports of icepack usage. All of that drastically went down. Everyone here from the guests to the desk staff have been singing its praises.
— Shoreview Community Center Shoreview, MN

We’ve had a lot of positive comments about the floor. it is much better than the problems we used to have. Which was we used to have carpet and all the water would get soaked into it and wouldn’t dry out. So the carpet would get very smelly and stinky, but now we don’t have that problem anymore. We’ve had no slips or anything in there since we installed it, which was the primary reason we put it in. We used to have a really abrasive surface down, and this floor has been a lot better. We have members asking what we have on the floor because they like it so much, and I, of course, inform them it’s Life Floor.
— Williston Fitness Center, Minnetonka, MN

It makes the area look so much better. We’ve gone to zero accidents. We are really happy with the product. But it has great benefits so we like the fact that you guys have expanded your colors. The staff that we’ve worked with have been very responsive and quick to get back to us.
— Great Waves Waterpark, Alexandria, VA

Everyone at Life Floor has been extremely professional to work with, very patient in partnering with a government agency where the process probably takes longer than others. We very much appreciated Life Floor’s patience and ability to work with our timeline and processes. We would absolutely like to use Life Floor in the future, likely for our outdoor aquatics facility. We have truly seen the added value of safety and security and the quality of the product.
— Cedarcrest Splash Pad, Bloomington, MN

We have had a lot of compliments on the floor. On the aesthetic, for one. It’s been working out well for both of our swim teams, and our patrons. We have no issues with slipping anymore. The area seems a lot warmer and inviting with the new deck on. It all turned out wonderful. We’re very satisfied with it. Our board of commissioners is extremely happy, it was really the finishing touch for our pool renovations and we’re very satisfied, we would recommend it to anyone. We were looking at something good, if we were going to take the time to do all these improvements then we didn’t want to cut corners. The Life Floor was the most expensive option, but at the end of the day, it was going to have the biggest impact.
— Duis Recreation Center Pool Deck, Sterling, IL

It’s the best floor we’ve ever had. No really, it is. Prior to this we have installed a cement slab that we put down 3 years ago and that was an absolute disaster. And prior to that we had this sort of pebble glue down floor which was even more of a disaster. This floor has been so amazing. It is so easy to clean, and I love it. Nothing but compliments on the new floor since we installed. They say that it is not as slippery, and it is comfortable to walk on. Those would be the two main compliments I’ve gotten. You know, I have had a lot of people ask about the floor since we’ve installed it, and I always say that the upfront cost is a little scary. It tends to scare people away, I get that. But if you can do it then it’s worth it. Before this we had nothing but issues, and now we’ve not had a single thing go wrong. Don’t worry about the cost, in the long run it is worth it.
— The Steer Barn Clubhouse, Hemlock Farms Community Association, Pennsylvania

The design really looks great, the way the colors all went together. We’re really happy with the design. We always tell our staff you can drop an egg on it. We just do that bit they do at shows. That’s how we describe it to everyone: that it’s soft enough you can drop an egg on it, so it will protect the kids if they slip and hit their head. It’s funny, yeah our staff didn’t believe us when we said it, so they went out and bought a couple eggs and they totally bounced. Proved them right.
— Pleasant Glade Pool, Grapevine, TX

We’ve had a few comments from guests –usually guests that visit a lot, like annual pass holders. They say it’s a lot better than what we had before on the Joker Soaker. It made a huge difference. Guests do like it, we know because we hear it from guests. It’s good slip-wise. We haven’t had issues falling. It’s comfortable to walk on and not hot.
— LEGOLAND, Winter Haven, FL

We are very big fans of you guys. We think they’re doing fantastic. They are accomplishing everything you said they would accomplish. We are 100% satisfied. Our biggest expectation was to reduce injuries, and it certainly did that. And the other expectation was that it held and did not come up. In the smaller pool we’ve had no issues. We notice it because of the incidence rate. We record every injury we get in the park, the injury rate, and saw a significant decrease in injuries. From a data standpoint it has made a big difference.
— SeaWorld Aquatica, Orlando, FL

It’s nice. It’s light, everyone’s happy with it so far. It’s performing, so far, as we expected, so that’s a plus. Part of the goal was that we were trying to find a way to make the pool area really stand out, rather than going back to exposed tile or concrete. So it definitely filled that bill. I think everyone’s really happy with it, I’m happy with it.
— Cascade At Town Center (Pinnacle Living), Eden Prairie, MN

We are absolutely delighted with the transformation Life Floor has made to our centre. It looks great, it’s keeping everyone so much safer as they move around the wet pool deck, and it’s a lot easier to clean than the rubber mats we had.
— Julie Zancanaro, Hills Swimming, Kenthurst. New South Wales, Australia

Having seen Life Floor at a major trade show, we knew it was the product we wanted to install in our new facility.
— Scott Munro, Vice President of Facilities, YMCA of Greater Moncton, NB, Canada

The new pool has already had a rousing response from our first young visitors, who absolutely loved it. The new slide and bucket play space is an exciting area for the bigger kids, but there’s also a zero-depth splash-pad with water features, which is suitable for babies and toddlers.
— Anna Reynolds, City of Hobart Lord Mayor, Hobart, Australia
“The popularity of the new features at [Leanyer Recreation Park] has exceeded expectations with visitor numbers surpassing initial predictions. Before the water playground reopened in December 2022 it was expected 150,000 patrons would visit the park in 2023. But so far in 2023 more than 240,000 visitors have enjoyed the free facility.”
— Australasian Leisure Management News, October 18, 2023

It’s definitely been a great addition to our community - the splash pad and the Life Floor. I have people actually from out of town that come here and they have splash pads in their towns that are over an hour away and they come to ours because of the Life Floor because they just feel safer. I mean, literally I have like three or four mom groups that come from out of town. Just because of the Life Floor.
— Shyanna Corman, Aquatics Director, Moultrie, GA

We have been overly pleased with Life Floor. It was the perfect flooring solution for our wet areas.

—  Six Flags White Water, Marietta, GA

It has performed great. It solved a great problem we were having with kids slipping and we haven’t had issues since.

— Rainbow Falls Waterpark, Village of Elk Grove, IL

Our community loves Life Floor. Everyone who visits the splash pad says it feels comfortable and looks beautiful. It is the best surfacing we have ever had.
— Westfield Memorial Pool, Westfield, NJ

People haven’t been burning their feet on Life Floor. We get a lot of intense heat, so we used to get a lot of burns. People love how comfortable the floor is to walk on.
— Cape Splash Family Aquatic Center Cape Girardeau, MO

The color is bright. We had a big fall rate and now we don’t – no injuries since installing.
— Volcano Island Waterpark Splash Pads, Sterling, VA

It’s a very safety oriented floor and great for children, who are running around more often than adults are. It is soft on the feet, and from the feedback, I’ve gotten that’s why people really love it.
— North Liberty Aquatic Center Pool Deck, North Liberty, IA

We used to use a lot of ice packs, and we don’t need to do that anymore. Kids pop up and keep going.
— Grove Cove Aquatic Center Pool Deck, Maple Grove, MN

Good, they’re slip-resistant and we’ve had no problems. So far, it’s a nice installation, and it’s nice that there aren’t bolts. I think the really great thing is you guys have a 5-year warranty. It is a very awesome thing. It’s one thing that helps us with purchasing is that you guys will honor it.
— Kalahari, Wisconsin Dells, WI

It’s so nice to be able to remove one tile or one area at a time if we do need to replace. We are really satisfied with the product. It’s safer, the customers like it because they feel like it’s a cushion on the floor. It’s not slippery. The product is great.
— Watiki Indoor Waterpark, Rapid City, SD

Great! We love our floor! We’ve had a lot less injuries this year!
— Jellystone Park of Western New York, North Java, NY

When I saw it at the water park, I just fell in love. The users that use the locker rooms love it.
— Stratford Manor Condominiums Association, Rochester Hills, MI

Of course waterparks need Life Floor. It’s a great asset to their business and for their guests’ comfort. It’s a wonderful thing.
— Anaheim Courtyard by Marriott Splash Pad, Anaheim, California

We are really pleased with the way Life Floor has immediately transformed the look of Sugarworld. We look forward to how our customers enjoy playing on it in the coming Summer.
— Sugarworld Waterpark, Edmonton, Queensland, Australia

The safety and comfort of our guests is paramount, so when choosing a surface one of our priorities was something safe and knee-friendly! Many hours were spent considering this and we found that Life Floor certainly ticked all our boxes!
— Australia Zoo, Queensland, Australia

Safety and brand are both important to Carnival, and Life Floor understands this completely. Not only does rolling out Life Floor across multiple ships provide the consistency expected from Carnival, but the tiles improve the safety, image and guest experience of every area where they’re installed.
— Carnival Imagination Cruise Vessel

The kids have interacted with it - the little toddlers, I’ve seen their parents even sitting on the floor with them, just because the floor is so comfortable. It gets really hot here, so the flooring is really cool. Everybody likes to step on the floor now.
— Anaheim Courtyard by Marriott Splash Pad, Anaheim, California
I would say to everybody in our industry that it’s a very well built floor. It’s safe for your guests. It’s very low maintenance. The appearance of it looks amazing. And I would definitely recommend anybody that has a splash pad or even water features in their park to use Life Floor. It’s been a great experience. The installation went very well just as it was described - there were no surprises and we’re very happy with the floor.
— John Arie Jr., Fun Spot, Orlando, FL

Guests are loving the Life Floor tiles especially the safe texture for the little ones in the wading section. The colourful design of the Life Floor tiles on the pool island is inviting and provides a safe area for children to enjoy.
— Pam McIntyre, Resort Manager, ULTIQA Beach Haven on Broadbeach, Australia