FREQUENTLY ASKED QUESTIONS

Thank you for your interest in Life Floor! The most frequently asked questions we receive and their answers are featured below. If you'd like to know something else about our products that isn't listed here, please contact us and we would be happy to provide you with the right resources.

  • Life Floor is a foam-rubber tile that is engineered as a safety surface for use in aquatic environments with barefoot traffic such as splash pads, pool decks, waterparks, zero-depth entries, and more.

    Safety

    Life Floor is the first aquatic safety surfacing product certified to NSF/ANSI/CAN 50 which means our products have been third-party tested to be slip-resistant, cushioned, impermeable, cleanable, chemical resistant, and UV resistant. Life Floor is also IMO Certified and TÜV Certified. Learn more about our safety certifications.

    Design

    Life Floor is a highly visual product with vibrant color options, unique design capabilities, and custom theming possibilities. Design is what drives us. We don’t stop at simply making aquatic facilities beautiful; we create spaces that enhance play, empower creative problem-solving, and enable fun for all ages and abilities.

    Surfacing is often the largest feature present at any aquatic center and has incredible potential for theming. Explore our design offerings.

    Accessibility

    Run, roll, crawl, jump, cartwheel, and relax. Play possibilities are endless for all ages and abilities on Life Floor.

    We love seeing people play fearlessly and boundlessly. There isn’t one type of play just as there isn’t one type of person, and we celebrate what makes each person as unique as our cushioned, slip-resistant surfaces invite all types of aquatic fun!

    Life Floor improves accessibility and inclusivity and is ADA Compliant. Learn more about our product features.

  • Life Floor is engineered for aquatic environments with barefoot traffic. Applications include, but are not limited to:

    • Splash Pads

    • Pool Decks

    • Waterparks

    • Zero-Depth Entries

    • Locker Rooms

    • Bathrooms

    • Submerged Activity Zones

    • Stairs

    • Water Slide Landings or Exits

    • Edge Pads for Water Walks

    • Accessible Ramps

    • Walkways Around Aquatic Amenities

    • Pool Edges, Coping, and Wraps

    • Depth Markers, No Diving Symbols, and other Safety Messaging in the surface

    Life Floor is also occasionally used for dry play applications such as childcare centers on Cruise Ships.

    See project examples in our Portfolio.

  • Our 3/8" thick tiles with Ripple 2.0 texture are recommended for most applications; however, other options are available. Our sales representatives will support you in choosing the right thickness and texture for your project. For a general guide, refer to this table for our product recommendations.

    Shapes, colors, patterns, and other design aspects all depend on budget, facility theme, and imagination. To receive a customized quote based on your project specifications, contact us today.

  • 3/8" Thickness: 1’ Critical Fall Height

    7/8" Thickness: 4’ Critical Fall Height

    3/16” Thickness: Untested

    As specified in Life Floor’s NSF/ANSI/CAN 50 certification in accordance with EN-1177-2018, Life Floor’s 3/8" thickness tile surpassed a 0.2-meter impact attenuation with an average HIC rating of 74. EN-1177-2018 requires less than or equal to a 1000 HIC Rating. For more information, view the complete impact attenuation report.

  • Life Floor provides a Limited Express 5-Year Material Warranty. For more information on Life Floor’s Material Warranty and Warranty Coverage, visit our Warranty Page.

    To receive an Installation Labor Warranty, projects must use a Certified Life Floor Installer.

  • It takes approximately 12-14 weeks from the start of the design process to the shipment of tiles from our U.S. manufacturing facility.

    While times vary by project, the following phases can be referenced for planning estimates:

    Design Phase

    2 weeks to receive a design after scaled site plans are received by our Studio.

    Material + Labor Quote Phase

    1-2 weeks to receive a quote for materials and labor following design approval.

    Manufacturing Production Phase

    6-10 weeks following quote approval and purchase order.

    Life Floor tiles are made to order and there is generally a 6-10 week queue for production. Occasionally, we might have inventory on hand that could be used to create an order. Your sales representative will discuss this possibility with you if it is an option and good fit.

    Shipping Phase

    Varies by destination and method.

  • Yes, water will get between tiles and that is expected and not a concern. Life Floor tiles are made of a closed-cell foam-rubber that does not support microbial growth. Third-party testing has demonstrated that our tiles are impervious to liquids of all kinds, including water. Excess water that rests between tiles in the joints will evaporate.

    Our Certified Installers use a waterproof contact cement adhesive to install Life Floor which creates an instant and durable bond that prevents water from getting underneath the tiles. If installation is not performed correctly, water will get under the tiles and cause them to lift which is why we strongly encourage customers to use Certified Life Floor Installers. When using a Certified Life Floor Installer, customers receive both expert installation and an Installation Labor Warranty.

  • Life Floor does not recommend pressure washing. Tiles will be easily damaged if done incorrectly. If pressure washing is absolutely necessary, to best protect Life Floor:

    • Use a wide fan tipped nozzle (20 degrees or more).

    • Keep a distance of at least 12 inches between the nozzle and the floor.

    • Keep the water pressure at or under 800 PSI.

    If pressure washing is not performed correctly, the texture of Life Floor will rapidly wear away and the surface will no longer be slip-resistant. Incorrectly pressure washing Life Floor is not covered under Warranty.

  • No, Life Floor is a modular surfacing system and tiles come as individual pieces. Our standard 24" square tiles can be custom-cut to different sizes and shapes and are placed individually with care during installation.

    Individual tiles can be removed and replaced if they become damaged, which affords a facility more maintenance flexibility.

  • New Builds

    For new builds, we recommend recessing the concrete slab substrate by 1/4 inches to lower our 3/8" tiles to the surface level of adjacent flooring. If recessing the slab isn’t an option, we offer Transition Strips that provide a transition from the height of our tile to a height of virtually zero. Our Transition Strips are ADA Compliant.

    Retrofits/Existing Facilities

    For retrofits and existing facilities, we recommend using Transition Strips. These provide a transition from the height of our tile to a height of virtually zero. Our Transition Strips are ADA Compliant.

    Landing Pads for Water Slide Exits

    Life Floor’s Landing Pads for water slide exits are beveled and bolt-free which drastically reduces the risks for feet-related injuries. They do not require Transition Strips.

    Learn more about our Landing Pads.

  • Yes, Life Floor is slip-resistant. Ripple is our most slip-resistant texture and is certified to NSF/ANSI/CAN Standard 50. In order to be certified to NSF/ANSI/CAN 50, one of the six testing criteria was slip-resistance. All samples tested need to achieve a minimum P4 rating (i.e., a British Pendulum Number, BPM, or slip resistance value, SRV, of 40 or greater) when tested in accordance with AS 4586-2013.” P1 - P5 defines low to high slip-resistance. A P4 rating is required for splash pads. Life Floor is certified to this criteria with a P5 rating as defined by the British Pendulum test according to the Australian standard.

    Ripple is also certified to DIN EN 13451-1 through Technischer Überwachungsverein (TÜV) for slip-resistance.

    Our other textures, Ripple Classic and Slate are less slip-resistant, but are used for different applications where high slip-resistance is not a priority. Ripple Classic is used for our Landing Pads and Slate is used for facilities where high traction is not required in lower speed areas such as locker rooms, bathrooms, or some pool decks.

  • Life Floor is engineered to flex with the freeze and thaw cycles of seasons. The approved contact cement adhesives keep the base of the tiles completely secured to the underlayment or substrate. The tops of Life Floor tiles may expand and contract with high and low temperatures. In winter months, contraction creates wider joints. In summer months, expansion creates tighter joints. Rapid temperature changes and/or wide swings have negligible impact on tile performance after installation.

    Prior to installation, we recommend protecting Life Floor tiles from weather elements in temperature-controlled environments. Attic stock should be stored in a temperature-controlled environment. Avoid storing Life Floor tiles on their edges.

  • Life Floor performs well in hot climates such as Dubai, Australia, Mexico, and more. In dry areas of installations, tiles become warm to the touch in direct sunlight, but the heat dissipates quickly when standing in the same place for a few seconds.

    Life Floor will not cause burns like concrete and other surfaces can. If heat or lack of water on the tiles is still a concern, we recommend installing lighter colors that won’t collect heat as much as darker colors.

  • Life Floor will perform the same in different water conditions including salt water, chlorinated water, and untreated water. Regardless of water type used at your facility, a proper maintenance and cleaning schedule is necessary to ensure your Life Floor installation performs properly.

    To reduce the risk of Life Floor fading, we recommend that your facility’s water chemistry is managed within the recommended limits, and as close to the ideal as possible, set by ANSI/APSP/ICC-11 2019 and local health codes.

  • Life Floor is made from a closed cell foam-rubber material which means it does not come apart easily. It requires the use of a knife or sharp edge to separate material from itself. The bond of Life Floor to a substrate is strong and durable. With proper installation, tiles will require tools to be removed.

  • Life Floor is designed to be used in wet areas with barefoot traffic. Sneakers, flip-flops, and other flat soled shoes will typically not damage Life Floor tiles. In high shoe-traffic areas, signs of wear accelerate. High heeled shoes with a narrow heel such as stilettos often cause indentations to Life Floor, but these impressions are often not visible from eye level and do not affect tile performance. Mild indentations will return to the tile’s original appearance with time.

  • Heavy objects with blunt bottom bases may leave a depression on the tiles. Depending on how heavy the object is and how long it rests on Life Floor tiles, the depression may rebound over time, or it may be permanent.

    We recommend the use of plastic or wooden furniture instead of heavy, metal furniture. Furniture placed on Life Floor should have wide and flat bases, or broad furniture coasters secured to the bottom of the table legs and chair feet. If mechanical lifts or heavy objects are to be transported and/or placed temporarily on top of Life Floor, we recommend covering the tiles with plywood or Masonite.

    Items with sharp edges are likely to puncture Life Floor tiles when placed on top or dragged across the surface. If a tile is punctured or otherwise damaged, we recommend replacement using attic stock. Damaging Life Floor with sharp objects is not covered under warranty.

  • For facilities that are uncontrolled and without fences, it’s not uncommon for bicyclists to ride over adjacent surfaces. Generally, bicycle tires will not damage Life Floor; however, sharp objects on bicycles such as brakes, gears, handlebars, and other features may damage Life Floor if the user is careless or malicious.

  • While Life Floor is both Chemical Resistant and UV Resistant in accordance with our NSF/ANSI/CAN 50 Certification, there are catalysts that will fade Life Floor over time. The two components of aquatic environments that cause fading include improper water chemistry and extreme UV in areas that are outside of shade or water activity zones.

    Fading Due to Water Chemistry Imbalance

    Life Floor is Chemical Resistant, but being exposed to imbalanced water chemistry for prolonged periods of time will fade our surfaces.

    Life Floor has achieved NSF/ANSI/CAN 50:26 Certification by passing criteria related to standards in water quality including resistance to pool water and the chemicals used to balance and sanitize it. To ensure the best performance of Life Floor products, water chemistry should be maintained within proper ranges.

    Due to the nature of polymer chemistry, Life Floor will experience some fading over time when exposed to chemical and UV environments. This can be exacerbated when the tiles are exposed to extreme conditions due to the pool water chemistry. Proper water chemistry utilizes oxidation in controlled amounts to sanitize the pool water and to balance the water so that it is not in either a corrosive (acidic) or scaling (alkaline) state.

    When the water chemistry is imbalanced, it can lead to excessive oxidation, corrosiveness, or both which in turn can attack the pigmentation in the foam and cause accelerated fading or surface degradation. Common causes of high oxidation/corrosiveness of pool water include:

    • Free Chlorine too high potentially causes high oxidation

    • Combined Chlorine too high potentially causes a corrosive state

    • Low pH causes high levels of hypochlorous acid (HOCL) which potentially causes high oxidation

    • Total Alkalinity too low potentially causes a corrosive state

    • Calcium Hardness too low potentially causes a corrosive state

    • LSI too low indicates a potentially corrosive state To reduce the risk of Life Floor tiles fading, Life Floor recommends that your facility’s water chemistry be managed within the recommended limits, and as close to the ideal as possible, set by ANSI/APSP/ICC-11 2019 and local health codes.

    Fading Due to Extreme UV

    Life Floor is UV Resistant, but being exposed to extreme UV without water present for prolonged periods of time will fade our surfaces. To extend the lifespan of Life Floor in extreme UV climates, we recommend continuous water coverage and/or the use of shade covers if possible. When the water activity zone is not in use for a season or long period of time, we recommend covering the installation with heat resistant coverings that will not raise the temperature further. Light tone fabrics or plywood planks work well as coverings.